Frequently Asked Questions

Why should I partner with Montessori Generation?

Here at Montessori Generation, we strive to team up with as many like-minded people as possible. If you have an audience who loves educational toys but is also interested in raising independent children, then this is the place for you.

You’ll be earning a commission for every sale that comes from your website, blog, or any content platform. All you need to do is share our top-notch Montessori toys with them.

Montessori Modernized - The toys you’ll introduce to your audience meet all the demands of modern-day parenting.
Worldwide Delivery - No matter where the majority of your audience is, we’ll be able to deliver the toys you suggest to them with ease.
Playing with Purpose - Know that any toy your audience gets from us is more than just a plaything. These are learning tools designed as super-exciting toys!

How do I become an affiliate?

It’s really quick & easy. Just click here, and it will take you to our affiliate partner, ShareASale.

Once you’re there, fill out the application, and we’ll review it as soon as possible. Once it’s approved, you’ll get your unique link which you’ll be able to share with your audience. Any sale that comes via that link qualifies you for a commission. All the details regarding our affiliate policy are waiting for you on our ShareASale page.

We can’t wait to partner up with you!

Where do you ship from?

We are glad to bring our customers great value and service. That’s why we ship from our warehouses in the United States, Australia, Europe, and Asia, depending on the quickest route and stock available.

How long does the handling process take?

Our handling time takes 1 business day. Then the orders are handed over to our shipping partners: USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available service.

Is the shipping free?

It’s absolutely free on all orders over $80. Fill your cart and enjoy the perks of free worldwide shipping.

What is the delivery time?

United States: 5-8 business days
Australia: 5-8 business days
Canada: 5-8 business days
New Zealand: 3-5 business days
United Kingdom: 5-8 business days

As for other world regions, it can take 5-8 business days, depending on your location.

Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number.

For additional information about your package, don't hesitate to get in touch with our customer support service at info@montessorigeneration.com.

How do I track my order?

We will email you the corresponding delivery information as soon as we send the package. You can track your parcel by clicking on the "View your order" link.

Why is my order being shipped in different packages?

If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a toy is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible.

Are my payments secure?

Yes, your payments are 100% safe and secure.

We receive credit card payments via the most trusted payment gateways. Your personal information is always confidential and never stored or kept. We have also integrated secure PayPal payments to allow you to make purchases using your PayPal account.

Do I have to pay tax for your toys?

All costs are included in the price you see on our website. There are no additional fees.

What is Afterpay?

Afterpay is a payment app that lets you buy now and pay later. Pay in 4 interest-free installments and budget your spending. Make the first payment up front and the rest over time. Created by a leading Australian financial technology company, it now operates in Australia, the United Kingdom, Canada, the United States, and New Zealand.

What currency are your prices listed in?

We are a US-based company, and all our prices are listed in USD.

How do I apply a discount code?

You can copy/paste it or type it into the designated field at checkout. The area is marked “Gift card or discount code.” After you put it in, press “Apply.”

Can I buy an e-Gift Card?

Click here and pick an e-gift card depending on the amount you wish to spend.

How do I use an e-Gift Card?

Once you’ve purchased a gift card, you will receive a coupon code in your inbox that equals the amount shown on your e-gift card. You can copy/paste it or type it into the designated field at checkout. The area is marked “Gift card or discount code.” After you put it in, press “Apply.”

I wish to buy your toys as a gift, but I don’t want the invoice to be included in the package.

There is nothing to worry about - we don’t send invoices in physical form with the packages. You will receive all the billing information in your email.

Can I cancel my order after I've made a purchase?

If you make a request before your order is shipped, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.

What if I need to return the product?

No worries! Contact us right away and we'll help guide you through the process.

How do I subscribe?

Click on this link and enter your child's birthday and your email address. This information will be heavily protected.

What does your subscription involve?

You will receive newsletters, educational blog posts, and other content relevant to your child's age - that's why we asked for their birthday. You will also receive personalized discounts just in time for their birthday, so you don't have to worry about what you'll get them or overspend. You’ll also be notified in advance about the upcoming holiday sales.

Is your subscription free?

It's 100% free!

Our Guarantee

We are so pleased to have received a huge number of messages from satisfied parents telling us how much fun their kids are having playing with our toys. And not only that but also how much they are progressing and learning every day. That's the best guarantee a toy store can offer - parents who are happy to come back and continue their children's Montessori journey with our toys.

If you have any questions or concerns, you can contact us here. We'd be happy to assist you in any way we can.